Real Estate and Facilities Services Manager
Houston, TX
Our client, a growing independent oil and gas company, is seeking a Real Estate and Facilities Services Manager to oversee all aspects of their office space. This individual will develop and manage a world class work environment to enhance the employee experience and manage relationships across the enterprise. Additionally, this manager will also lead a team responsible for the administrative functioning of multiple offices.
RESPONSIBILITIES
Operational Management:
- Oversee the portfolio-wide real estate strategy (Houston, Colorado, Canada, Field sites)
- Project manage build out of office space in alignment with company needs and project timeline
- Engage with senior leadership and employees to ensure that real estate assets are deployed in alignment with Company culture
- Oversee multiple functions of building projects including capital project buildouts, maintenance, site improvements, (ex. Building, parking areas, HVAC, mechanical, electrical, plumbing, utilities, and infrastructure systems)
- Manage project schedules, identify risks, and clearly communicate to project stakeholders
- Manage and implement office layout areas including offices, workstations, collaboration spaces, and conference rooms
- Participate in technical meetings with clients, construction staff and internal and external technical and functional teams
- Participate in budget reviews for each phase of a project, including planning, active work, and completion
- Manage and prepare budget reports and variance reports for capital projects
- Work with cross functional departments to ensure legal and safety compliance
- Manage facilities (third party and building management) and office services teams
Administrative Oversight:
- Supervise day to day operations, developing and guiding the team to perform efficiently and effectively
- Provide process and procedure training. Conduct financial/business analysis including preparation of reports.
- Coordinate, oversee and/or manage repair and maintenance work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping, and janitorial work
- Budgeting, tracking, and reporting financial metrics for real estate, facilities and office services, controlling costs and landing in budget
- Implementing appropriate plans and programs to meet and/or exceed the financial objectives within the account
- Implement processes and procedures to manage office needs (supplies, events, office moves)
- Calendar management for the office
- Coordination with all relevant vendors necessary for office operation
- Oversee contingency planning and business continuity plans
- Maintain a comprehensive understanding of daily operations, policies, and procedures; identify operational roadblocks and process gaps; and ensure effective roll out and adherence to workflow changes
- Proactively solicit and problem solve issues faced by department needs
- Oversee the administrative team to carry out clerical duties such as answering phone calls, responding to emails, and preparing documents, including email notices, office correspondence, memos, and presentations
- Coordinate and manage appointments, meetings, and conference room schedules
- Work with admin staff to ensure offices and other spaces are reserved for staff and visitors
- Communicate with all levels of business functions including executive leaders, management, peers
Minimum Qualifications
- Bachelor’s degree in a field of business, finance, architecture, or related field
- 7 years of proven and documented success in the asset/property management industry with direct practical experience setting up operations, operating and managing sophisticated facilities
- Ability to lead diverse and distant teams through change and organizational transformation
- Exceptional communication skills are required
- Strong financial acumen and budget management experience
- Computer proficient skills with strong knowledge in spreadsheet preparation and working experience with all Microsoft Office Products, including but not limited to, Project, Excel, Word, Outlook, and with skills to learn proprietary software systems utilized by the Company
- Experience in all phases of property operations, inclusive of asset and property management functions
- Experience with complex, highly technical commercial building system applications, including building system commissioning experience and set-up strategies
- Active in community and industry organizations
- Knowledge of key liability and legal issues in property management
- Proactive; flexible with unexpected and challenging changes; ability to work under pressure and tight deadlines
- Previous experience working with highly confidential and sensitive information required
- Ability to work in a fast-paced and fluid environment, flexible with the demands of a growing company
- Certification in Facilities Management a plus
